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GET
/
api
/
mail
/
ticketing
/
{id}
Retrieves a single ticketing configuration by identifier.
curl --request GET \
  --url https://{install}/api/mail/ticketing/{id} \
  --header 'Authorization: Bearer <token>'
{
  "entity": "<string>",
  "name": "<string>",
  "mailboxId": "<string>",
  "containerId": "<string>",
  "processId": "<string>",
  "ackTemplateSubject": "<string>",
  "ackTemplateBody": "<string>",
  "replyTemplateSubject": "<string>",
  "replyTemplateBody": "<string>",
  "startFrom": "2023-11-07T05:31:56Z",
  "startFromUid": 123,
  "domainList": [
    "<string>"
  ],
  "domainListType": 123,
  "tenantId": "<string>",
  "id": "<string>",
  "created": "2023-11-07T05:31:56Z",
  "createdBy": "<string>",
  "updated": "2023-11-07T05:31:56Z",
  "updatedBy": "<string>",
  "deleted": true
}

Authorizations

​
Authorization
string
header
required

JWT Bearer token. Obtain via the OAuth 2.0 token endpoint.

Path Parameters

​
id
string
required

The unique identifier of the ticketing configuration.

Response

The ticketing configuration.

​
entity
null | string
​
name
string
​
mailboxId
string
​
containerId
string
​
processId
string
​
ackTemplateSubject
string
​
ackTemplateBody
string
​
replyTemplateSubject
string
​
replyTemplateBody
string
​
startFrom
string<date-time>
​
startFromUid
integer<int64>
​
domainList
string[]
​
domainListType
integer
​
tenantId
string
​
id
string
​
created
string<date-time>
​
createdBy
string
​
updated
string<date-time>
​
updatedBy
string
​
deleted
boolean